Georgia Bone & Joint Surgeons is thrilled to announce its partnership with Phreesia in an effort to save you time (and paperwork!) at your appointment. Beginning April 5, 2024, you can check-in from any smartphone, tablet, or computer, and even from the privacy of your own home. Registering from your own device saves you time and ensures your information is always up to date. Just make sure we have your current e-mail address and phone number on file to utilize mobile check-in!
At Georgia Bone & Joint, we continually seek out ways to ensure an excellent experience every time a patient walks through our doors, and it is our hope that Phreesia will assist us in providing that. We know how valuable our patients’ time is and we look forward to providing a faster, more efficient process in an effort to best serve our community.
Curious to learn more? Check out some common FAQs below:
Q: What is Phreesia?
A: We are glad you asked! Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why is Georgia Bone & Joint Surgeons partnering with Phreesia?
A: Georgia Bone & Joint Surgeons is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Georgia Bone & Joint Surgeons related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: What if I have questions or feedback?
A: You can talk with any of our receptionists in the clinic, reach out through the Contact page on the Georgia Bone & Joint website https://georgiabonepc.com/contact/, or send a secure message through the Patient Portal.